F&Q

Joining our private community is easy! Simply click on the link provided on our website or social media. Once you join, you’ll be able to interact with other Squishy enthusiasts, receive exclusive updates, and enjoy special Squishy offers!

Join us on Telegram | Join us on Discord

Both Telegram and Discord offer unique features that enhance your experience:

• Telegram is ideal for quick and direct communication. It’s great for receiving Squishy updates, exclusive promotions, and easy interaction with fellow Squishy fans. You’ll stay informed and engaged with the latest Squishy releases!
• Discord provides a more immersive community experience. With multiple channels for different topics, real-time voice chats, and deeper engagement, it’s the perfect platform for those who want more interactive discussions and live updates on Squishy products and limited-edition releases.

No, joining our Squishy community on Telegram or Discord is completely free! We want to create a welcoming space where everyone can share, learn, and stay up-to-date with our latest Squishy products and limited editions.

Yes! As a member of our private community, you’ll get early access to new Squishy releases, special discounts, exclusive offers, and sneak peeks of limited-edition Squishy designs. It’s our way of showing appreciation to our most loyal Squishy fans!

Our Squishy toys are crafted from premium, non-toxic materials, ensuring they are soft, safe, and durable. They meet strict safety standards, making them ideal for kids aged 3 and above.

Absolutely! Our Squishies are designed to provide a satisfying sensory experience, helping with stress relief and relaxation. They're perfect for both kids and adults who need a little fun or stress relief during the day.

Yes, we offer a selection of scented Squishies, with light and pleasant fragrances that enhance the sensory experience. Check our product descriptions to find your favorite scent!

Orders are processed within 1-2 business days and typically arrive within 5-7 days in the U.S. Expedited shipping options are also available at checkout.

Each blind box is filled with a surprise selection of adorable Squishies, including rare and exclusive designs. While the contents are a surprise, you’re guaranteed high-quality, lovable toys in every box.

Yes! Squishies make excellent gifts for birthdays, holidays, or any special occasion. We also offer gift packaging to make your present even more delightful.

Yes! Many of our customers use Squishy toys as a way to improve focus and reduce anxiety. The tactile stimulation can be calming and help keep your hands busy during work or study sessions.

We’re sorry for any inconvenience! If your Squishy arrives damaged, please contact us within 7 days with photos of the issue. We’ll replace the item or offer a full refund.

You can easily clean your Squishies with a damp cloth and mild soap. Avoid harsh chemicals or prolonged exposure to sunlight to maintain their softness and quality.

Yes, we accept returns within 30 days of delivery. Items must be unused and in their original packaging. Contact us for detailed return instructions.

While blind boxes are non-refundable due to their surprise nature, we strive for customer satisfaction. If there’s an issue, reach out to our support team, and we’ll do our best to assist.

A slight scent is normal for newly manufactured Squishies and is completely safe. Simply let them air out for a day or two, and the smell will fade.

After your order ships, we’ll send you a tracking number via email. Use it to check your delivery status anytime.

Our customer support team is here to help! You can reach us via email or live chat for any questions or concerns about your Squishy toys.

Squishies are designed to be durable, but they can lose shape after extensive use. Simply let the toy rest for a few hours, and it will regain its original form. If you experience any issues, feel free to contact our support team.

We currently do not offer exchanges for specific designs, but if there’s a problem with your Squishy, we’ll do our best to resolve it through our return or replacement policy.

Our pre-order Squishies are typically shipped within the timeframe mentioned in the product description. You’ll receive updates on the shipping status via email.

Yes, full payment is required at the time of pre-ordering to reserve your Squishy. This ensures you secure your item from the limited stock.

Yes, cancellations are allowed within 48 hours of placing the pre-order. After that, cancellations may not be possible due to the production schedule, but feel free to contact our support team for assistance.

Pre-ordering guarantees that you’ll receive our exclusive or limited-edition Squishies before they sell out. It also ensures you’re one of the first to own these special designs, making it a great option for collectors and fans alike.

Yes, pre-order Squishies are often available in limited quantities. Once they sell out, they may not be restocked, so we recommend ordering early to secure your favorite designs.

Yes, sign up for our newsletter or follow us on social media to stay updated on upcoming pre-orders and exclusive releases.